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本学学生の満足度調査(II)
https://oiu.repo.nii.ac.jp/records/155
https://oiu.repo.nii.ac.jp/records/1556843b07d-8bde-4fcd-8ada-5f7dfac11946
名前 / ファイル | ライセンス | アクション |
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22-2-001 (425.2 kB)
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Item type | 紀要論文(ELS) / Departmental Bulletin Paper(1) | |||||
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公開日 | 2009-01-31 | |||||
タイトル | ||||||
タイトル | 本学学生の満足度調査(II) | |||||
言語 | ||||||
言語 | jpn | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | 学生 | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | 満足度 | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | 満足度調査 | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | 期待理論 | |||||
キーワード | ||||||
主題Scheme | Other | |||||
主題 | ロイヤルティ | |||||
資源タイプ | ||||||
資源タイプ識別子 | http://purl.org/coar/resource_type/c_6501 | |||||
資源タイプ | departmental bulletin paper | |||||
ページ属性 | ||||||
内容記述タイプ | Other | |||||
内容記述 | P(論文) | |||||
記事種別(日) | ||||||
値 | 論文 | |||||
記事種別(英) | ||||||
言語 | en | |||||
値 | Article | |||||
その他の言語 | ||||||
言語 | A Study on Student Satisfaction with OIU(II) | |||||
論文名よみ | ||||||
その他のタイトル | ホンガク ガクセイ ノ マンゾクド チョウサ(II) | |||||
著者名(日) |
縄田, 文子
× 縄田, 文子× 加藤, 潤三 |
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著者名よみ |
ナワタ, フミコ
× ナワタ, フミコ× カトウ, ジュンゾウ |
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著者名(英) |
Nawata, Fumiko
× Nawata, Fumiko× Kato, Junzo |
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抄録(英) | ||||||
内容記述タイプ | Other | |||||
内容記述 | We surveyed OIU students to collect information about their satisfaction with theuniversity as part of customer satisfaction management. Comparisons between faculties, campuses, and results from the samequestionnaire administered 7 years previously revealed the following points: 1) Students in the Faculty of Human Sciences are more satisfied than those inother faculties. 2) Students at Moriguchi Campus are more satisfied than those at Hirakata campus. 3) In the Faculty of Human Sciences, current students are more satisfied than thestudents of seven years ago. 4) As a result of the correlation between customer satisfaction and customerloyalty, it became clear that there were many customers who may make the management of the university more difficult. Moreover, it was suggested thatthe university market has shifted to become more competitive. 5) It is argued that the primary task of our university should be to revise theeducational system so as to emphasize student’s achievements and accomplishments, and to make an effort to raise student loyalty. |
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雑誌書誌ID | ||||||
収録物識別子タイプ | NCID | |||||
収録物識別子 | AN10110523 | |||||
書誌情報 |
国際研究論叢 : 大阪国際大学紀要 en : OIU journal of international studies 巻 22, 号 2, p. 1-23, 発行日 2009-01-31 |